Phil Lauterjung

Posts Tagged ‘business’

ESPN has just released the standings of all 122 MLB, NBA, NFL, and NHL teams.  What’s so newsworthy about that you ask?  Well, they rated all of those teams on eight key factors in giving their fans the ultimate sports experience.  Does that sound anything like what every company tries to do – give their customers the ultimate experience so that they keep coming back and continue doing business with them?  You betcha!  Read more... (763 words, 2 images, estimated 3:03 mins reading time)

Image: stockvault.net

Remember when you were a child and you learned to trust your Dad to throw you into the air…and then catch you?  You just knew that he would catch you – even though you were scared.  Or, maybe you have small children of your own now, and you play the same game with them.  But, at first the trust isn’t quite there is it?  The trust has to be earned, right?  Read more... (464 words, 2 images, estimated 1:51 mins reading time)